Benefits: Exfoliating Moisturising Redness Reduction Restoring Soothing Product Type: Essence Moisturiser Skincare Best For: Acne Prone Skin All Skin Normal Skin Sensitive Skin Active Ingredients: Aloe Vera Flower Extract Glycerin Glycol Hyaluronic Acid Lavender Niacinamide Vitamin B5 Vitamin E

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PRODUCT DETAILS

Infused with plant extracts to help fortify weakened skin barrier while leaving your skin supple. With herbal extracts to gently exfoliate the skin while soothing skin irritation. Supplies moisture to tired skin, helps to recover the skin barrier function, soothes skin irritations and deeply moisturises skin to prevent premature skin-aging effects.

Aloe Vera Leaf Extract: Moisturises skin, soothes irritation, and prevents fine lines and wrinkles
Melia Azadirachta Leaf Extract: Absorbs excess oil and visibly reduces redness
Matricaria Flower Extract: Relieves inflammatory skin conditions and calms sensitive skin
Sodium Hyaluronate: Helps restore skin's moisture and improves the appearance of wrinkles and skin texture

Product Size Visualisation*

Grafen Essence Softner (50ml)

Directions

1. Conduct a patch test by applying a small amount of the product to a small area of your face, preferably somewhere easily coverable such as behind your ear or on the underside of your jaw, wait 48 hours to see if you have a reaction
2. Squeeze a small amount onto your hand and gently apply to face using circular motions

*We advise customers to use the information provided as a general reference. Threebs.co does not guarantee absolute accuracy. Customers and users who wish to rely upon third party product claims, descriptions or reviews should consult directly with the manufactureres and such third parties. Unless otherwise stated and to the fullest extent permissible by law, Threebs.co disclaims all warranties, representations and conditions (whether expressed or impled) as to the veracity, accuracy, completeness, currency or any other aspects of any product claims or descriptions on this website which have been provided to us by third parties (e.g the relevant brand owners or customer reviews). Threebs.co has not independently verified such product claims or descriptions.

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Product Payment Information

We accept all major debit/credit cards and bank transfers via PayPal & RazerPay. You may choose all the available payment options upon check out.

Pay by Credit/Debit Card (No extra charges)

Step 1:

To pay/checkout by Credit/Debit, after Shipping Method select RazerPay

Step 2:

In Threebs Pay/RazerPay page, Select "Payment Options" for your desired choice of payments

Pay by Bank Deposit / Instant Online Transfer (No extra charges)

Step 1:

After Shipping Method, select the second option (Razer Merchant Service)

Step 2:

Select your preferred bank to make the FPX/Online transfer

In case of unpaid bank transfer, orders will be cancelled if the deposit is not made within 48 hours from the order date, and the depositor name, bank and deposit amount entered at the time of order must all match.

If the order information of the deposit has elapsed, please contact the customer center for processing.

Shipping Guide

Order are usually processed on the business same day for purchases with confirmation of payment before 12 PM.

STANDARD DELIVERY takes about 6-9 business days after shipment, and may vary depending on the courier's circumstances.

— FREE for order over RM100, West Malaysian address only.

EXPRESS DELIVERY takes about 2-5 business days after shipment, and may vary depending on the courier's circumstances.

— FREE for order over RM300, West Malaysian address only.

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Exchange and Return

Exchange and return

DEFECTS — If there is a defect in the product, it is possible to return within 7 days of receiving the product. Return shipping is free if you return your product due to defective or incorrect delivery. Otherwise, return shipping fee will be borne by purchaser.

AUTHENTICITY — We strive to test all the products that we carry and provide our assessment through the site. All our products are purchased directly from the brand manufacturers or officially authorised distributors. This ensures that all our products are 100% genuine and consist of the highest quality. Our authenticity pledge is 1:10 money back guarantee if proven otherwise.

Exchange and refund process

Refund will be made within 7 days upon receipt and inspection. Normally refund will take 5-7 working days to reflect on your statement, the speed depends on your respective bank.

*Please note that refund payment through 7eleven will incur a transaction fee of 2.5%

When exchange or return is not acceptable

• 7 days have passed since delivery date
• The goods are lost or damaged due to purchaser's negligence
• The value of the product has decreased significantly due to the use of the customer or consumption
• The value of the product has decreased over time rendering difficulties to re-list
• Allergic reaction

Return Address

Threebs Malaysia
Level 28, G Tower
199, Jalan Tun Razak
50450 Kuala Lumpur
Malaysia

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